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Resume

Below you will find my educational background, a timeline of employment, and a skill-based summary of my work. You can jump ahead to summaries for Marketing, Programs & Education, Event Planning, or Management. For more detail on the work I've done for different organizations, click through the various options under the Portfolio tab. This resume is just a sample of the work that I have done, if you have questions or require more detail, please feel free to reach out.

Education

Temple University - BA Film & Media Arts

La Salle University - Certificate in Nonprofit Management

Rowan University - Coursework in Education, Public Relations, & Media

Timeline (Full-time/Consulting)

Edelman Fossil Park and Museum - Visitor Experience Manager (2023 - Present)

Delaware Museum of Nature and Science - Guest Experience Manager (2022), Senior Guest Experience Manager (2022 - 2023), Assistant Director of Experience and Culture (2023)

Des Moines Art Center - Visitor Experience & Staff Engagement Consultant (2023)

University of the Arts  - Senior Lecturer, (2020 - 2022)

Broadway Green Alliance - Branding & Audience Engagement consultant (2019 - 2022)

Holden Arboretum - Visitor Experience, Staff Engagement, & Training Consultant (2022) 

Cleveland Botanical Gardens - Visitor Experience, Staff Engagement, & Training Consultant (2022) 

Winterthur Museum, Library, and Gardens - Visitor Experience, Staff Engagement, & Training Consultant (2022)

Wells Fargo - Curator (2014), AVP Heritage Marketing & Museums (2014 - 2021)

Wolf Performing Arts Center - Marketing & Media Consultant (2018 - 2020)

Le Bus East Falls - Marketing Consultant (2018)

National Museum of Health and Medicine - Visitor Experience, Staff Engagement, & Training Consultant (2018)

Please Touch Museum - Manager of Visitor Services (2013-2014)

Academy of Natural Sciences - Adult Programs Consultant (2011 - 2012)

Elfreth's Alley Association - Museum Director (2010 - 2013)

Ripley's Aquarium of Myrtle Beach - Assistant Manager (2009), Photographer (2009)

Timeline (Part-time/Volunteer)

Visitor Experience Group  - Marketing & Communications Chair (2013 - Present), Vice President (2021 - Present)

Nerd Nite - Nerd Nite Boss for Wilmington (2023 - Present)

Wolf Performing Arts Center - Volunteer (2017 - Present)

Elfreth's Alley Association - Volunteer (2017 - 2021)

American Association of State & Local History - Corporate History Committee Chair (2014 - 2020)

Museum Council of Greater Philadelphia - EMP Chair (2016 - 2018), Vice President (2018 - 2020)

Mann Center for the Performing Arts - Usher (2017 - 2019)

National Emerging Museum Professional Network - Board Member (2016 - 2019)

Historic Philadelphia, Inc. - Guest Services Associate (2014 - 2015)

Philadelphia Emerging Museum Professionals - Chair (2012 - 2016)

Deptford Township School District - Substitute Teacher (2010 - 2011)

BBC Worldwide Productions - Dancing With the Stars Story Assistant (2010)

JD Weber Video & Photo Services - Videographer (2008 - 2012)

Applebee's - Server (2004 - 2006)

Subway - Sandwich Artist (2004)

Walt Disney World - Tour guide, On-Campus Representative, Performer (2003 - 2005)

Franklin Institute Science Museum - Camp-In Manager/Museum Educator (2002 - 2008, 2010 - 2019)

K-Mart - Layaway Associate (2000 - 2001)

​

Timeline (Speaking Engagements)

Visitor Experience Group

  • Best Practices in Hiring and Training - Conference Session (2013)

  • Adapting the Disney Guest Service Model for Museums - Conference Roundtable (2014)

  • Four Pillars of Staff Engagement - Webinar (2022)

  • Starting From Scratch: A Museum Metamorphosis - Conference Session (2022)

  • Putting People First: Lessons in Staff Engagement - Conference Session (2023)

American Association of State & Local History

  • Museums as a Marketing Tool - Conference Session (2019)

American Alliance of Museums

  • SEE the Visitor: Service, Engagement, Experience - Conference Session (2018)

  • Mistakes Were Made - Conference Session (2019)

Philadelphia Emerging Museum Professionals

  • PS What Happens Next - Panel Discussion (2012)

  • Resume & Cover Letter Review - Panel Discussion/Workshop (2013)

  • Interview Skills - Roundtable Moderator (2014)

  • Portfolio Review - Panel Discussion/Workshop (2014)

  • Resume & Cover Letter Review - Panel Discussion/Workshop (2016)

  • How We Got Here - Conference Session (2017)

  • Resume & Cover Letter Review - Workshop (2017)

Marketing

Wells Fargo 

  • Developed marketing strategy and calendar for internal marketing programs

  • Leveraged museum space for local nonprofit fundraising to enhance brand preference

  • Led social media team for heritage department

  • Coordinated on national campaigns with enterprise social media team

Please Touch Museum  

  • Created marketing plan that used adult programs to develop our future audience

  • Worked with External Relations team on various events and initiatives

Elfreth's Alley Association 

  • Cultivated the organization's social media presence

  • Designed collateral to promote organization, events, and programs

  • Grew donor base by developing new relationships in the community

  • Led rebranding efforts to accompany new strategic plan

Visitor Experience Group 

  • Increased attendance 400% in four years (2012 to 2016)

  • Created and maintain social media presence across all platforms

  • Design all marketing collateral for the organization

  • Developed Ambassador program to assist with promotion around the country

  • Designed and maintain web presence

Emerging Museum Professionals  

  • Created all marketing collateral for programming

  • Designed and maintained Philly EMP website

  • Designed logos for Philly EMP and National EMP Network 

Marketing

Programs & Education

Delaware Museum of Nature & Science

  • Developed and implemented themed adult programs (N3RD Thursdays)

  • Created Pop-Up Science activities to coincide with traveling exhibits 

  • Collaborated with other departments to plan full-day family programs and events

Wells Fargo 

  • Converted museum into walk-through board game to immerse visitors in history

  • Replaced guided tours with hands-on, play-based activities

  • Moved from lecture-based content delivery to inquiry-based learning

Please Touch Museum  

  • Created adult programs to engage new audiences

University of the Arts  

  • Taught a Master's level course on Visitor Experience

Elfreth's Alley Association 

  • Wrote neighborhood tours with local history and pop culture themes

  • Refocused content on interpreting working class history

  • Instituted monthly art gallery/visiting artist program

  • Developed adult programs to bring in a younger audience

Visitor Experience Group 

  • Co-created VEX Ed Webinar series

  • Assists with developing annual conference program

Emerging Museum Professionals  

  • Created Hire Learning program to assist local EMPs on their job hunt

Franklin Institute Science Museum

  • Wrote curriculum for the After School Science program

  • Worked with greater Museum Programs team to develop field trip workshops

Deptford Township School District

  • Taught Elementary and High School classes

Programs & Education

Event Planning

Event Planning & Managememt

Wells Fargo 

  • Hosted over 200 events in the museum

  • With Events Team, planned and executed events in all 12 museum locations

Please Touch Museum  

  • Worked with Operations team to oversee all private museum rentals

  • Provided staffing for private and public events

Elfreth's Alley Association 

  • Planned and executed:

    • Six open-house fundraisers​

    • Two Brew Fest celebrations

    • One fashion show

    • 20 First Friday gallery openings

Visitor Experience Group 

  • Planned and executed:

    • Ten in-person conferences

    • Four webinars

    • Three Improv nights

    • Three Trivia nights

    • Two online conferences

Emerging Museum Professionals  

  • Planned and executed:

    • Dozens of happy hours​

    • Five panel discussions

    • Five networking events

    • Three workshops

    • One yoga night

    • One conference

​

Management

Management

Delaware Museum of Nature & Science

  • Managed staff in Guest Experience, Human Resources, Registration, and Retail

Wells Fargo 

  • Managed a staff of four

  • Lead dozens of project teams

  • Served as a leader of the Pennsylvania/Delaware Green Team

Please Touch Museum  

  • Managed 5 full-time and 70 part-time staff

Elfreth's Alley Association 

  • Managed two part-time staff and dozens of volunteers

Ripley's Aquarium of Myrtle Beach 

  • Managed 11 part-time staff

Franklin Institute Science Museum 

  • Managed staff of 8-12 educators for the overnight program

​

Blog Topics
 WITTWERING: 

 

Verb. 1) Pertaining to the behavior of being a Wittwer. 2) Doing odd things that only Wittwers would do. 3) Catchall phrase for the thoughts and actions of Patrick Wittwer.

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