I am a results-driven leader focused on creating innovative campaigns that engage internal and external audiences through diverse content formats. Collaborating across departments and centering education in all that I do, I craft strategies that align with organizational goals while prioritizing diversity, equity, accessibility, inclusion, and environmental initiatives. I build collaborative teams that leverage individual strengths to achieve shared objectives, turning mission statements into actionable experiences that inspire lasting audience engagement and brand loyalty. I have opened two museums and closed another, and I leverage my experiences with these openings and closings to ensure my organization maximizes its potential and exceeds consumer expectations.
I believe that the most effective way to meet and exceed organizational goals is by building an engaged and enthusiastic team. As a leader, I leverage individual strengths on my team to achieve shared objectives, turning mission statements into actionable experiences that inspire lasting audience engagement and brand loyalty. I engage my team in the mission by creating engaging training and development programs and with a communication style that is open and omnidirectional.
In my museum career, I have opened two institutions and permanently closed another. My experience in start-up and business cessation environments has provided me with unique insight into how I can ensure my organization maximizes its potential and exceeds consumer expectations while avoiding pitfalls. I leverage these experiences as a consultant, helping other nonprofits develop their teams and reach their potential.
In my work, I prioritize collaboration, diversity, equity, accessibility, inclusion, and environmental initiatives. I am attracted to organizations that share these values and are willing and able to invest in the professional development of their team.
To see a detailed employment history, check out my LinkedIn page.
Read my Philly Love Note to the Schuylkill RIver Trail.
Education
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Rowan University: Coursework in Education, Public Relations, and Communications
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Temple University: BA in Film and Media Arts
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La Salle University: Certificate in Nonprofit Management
Training
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Walt Disney Company: Marketing, Communications, Guest Services, and Human Resource Management
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Franklin Institute: Museum Interpretation, Accessibility, and Inquiry-Based Learning
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Please Touch Museum: Working with ASD Visitors
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Wells Fargo: Accessibility, Risk Management, Marketing, and Financial Literacy
Consulting Clients
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Academy of Natural Sciences - Adult Programming
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Broadway Green Alliance - Branding
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Cleveland Botanical Gardens - Visitor Experience, Staff Engagement, Leadership
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Des Moines Art Center - Visitor Experience, Staff Engagement, Leadership
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Holden Arboretum - Visitor Experience, Staff Engagement, Leadership
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Le Bus East Falls - Marketing
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National Museum of Health & Medicine - Visitor Experience
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Winterthur Museum and Gardens - Visitor Experience, Staff Engagement
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Wolf Performing Arts Center - Marketing, Programming
Awards
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American Alliance for Museums - Mistake of the Year 2018 - This award is voted on each year during a session in which folks are encouraged to own up to mistakes. My story won and taking home the trophy ended up fixing the mistake that won it!
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Walt Disney Company - Great Service Fanatic - Awarded twice for exceeding guest service standards
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Wells Fargo - 2016 Brand Engagement Top Performer & 2020 Marketing Champion - Awarded for a 78% increase in museum attendance in 2016 and for preparing and executing the department's COVID-19 response in 2020
Volunteer Experience
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Wolf Performing Arts Center - Volunteer (2017 - Present)
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Elfreth's Alley Association - Volunteer (2017 - 2021)
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American Association of State & Local History - Corporate History Committee Chair (2014 - 2020)
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Museum Council of Greater Philadelphia - EMP Chair (2016 - 2018), Vice President (2018 - 2020)
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National Emerging Museum Professional Network - Board Member (2016 - 2019)
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National History Day - Judge (2014 - 2016)
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Philadelphia Emerging Museum Professionals - Chair (2012 - 2016)